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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Richmond are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Richmond in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Richmond.

Helpful resources for Richmond

Recent reports in Richmond

lost G

Lost: Navy pinstripe suit in Richmond, VA

I lost my navy pinstripe suits after a late client meeting. I parked near the Virginia Museum of Fine Arts on Cary Street. Around 7:15 p.m. on Tuesday, I realized the suits were missing from the back seat of my car. There are two jackets and two matching trousers, all in good condition, with a copper button detail on one jacket. They’re my go-to attire for important meetings, and I’m anxious about dressing for next week’s conference. I keep imagining them sitting on the back seat, or perhaps left behind in the lot at the VMFA. If you’ve seen them, please hold onto them until I can get back to Richmond to claim them.

near the Virginia Museum of Fine Arts on Cary Street about 7 hours ago
lost Z

Lost Canadian citizenship card in GTA area

I have lost my Canadian citizenship card in GTA AREA most probably in Richmond hill Ontario anyone found will get a reward of $400

Reward Sentimental +1
Richmond 3 days ago
lost D

Lost Travel Visas near Cary Street Café, Richmond.

I was traveling for work and left my Travel Visas in a tan folder inside my carry-on bag at Cary Street Café in Richmond around 6:10 p.m. last Tuesday. I barely realized it after finishing a quick dinner and walking toward Monroe Park, and I felt a wave of panic knowing those visas are essential for my upcoming trip. The folder is plain, but the papers inside are priceless—one stamp could derail my entire itinerary. I’m hoping someone picked up the folder and handed it in; I just want it back so I can finish the preparations and not derail my plans.

Cary Street Café, Museum District 8 days ago
lost L

Lost Photographs near VMFA, Richmond.

These Photographs mean the world to me, passed down from my grandmother's album. I had them at about 2:30 PM yesterday while I was leaving the Virginia Museum of Fine Arts, near the main entrance on Arthur Ashe Boulevard, heading toward Libbie Avenue. They must have slipped out of my tote in the cafe area by the entrance. They’re old and creased, with a note tucked between two faded portraits. If you found a small bundle of prints with a handwritten label on the back, please know how much they matter to my family.

Main entrance on Arthur Ashe Blvd, VMFA 20 days ago
lost E

Lost student ID near VMFA, Richmond.

I was grabbing a quick coffee by the Virginia Museum of Fine Arts around 4:15 p.m. yesterday when I realized my student ID wasn't in my wallet. I retraced my steps along Cary Street, checking benches outside the VMFA entrance and the fountain by the parking lot. The ID has my name, Emily Carter, and a small university logo. It’s essential for campus access and my dorm swipe, and I’m worried about security until I can replace it. If someone turned it in, I’d be grateful to hear.

near the VMFA entrance on Cary Street, Richmond about 2 months ago
lost S

Lost: Sheet music near Richmond Main Library.

I was rushing to a rehearsal around 6:30 p.m. Thursday outside the Richmond Main Library on East Franklin Street. My folder with sheet music for a recital slipped from my bag during a crowded moment, and I didn’t notice until I was already on the bus home. There are pieces I’ve practiced for months, including a fragile handwritten annotation from my late teacher, and I’m anxious about where it ended up. The music is important to me beyond the notes—it feels like a thread to my routine and to the people who shaped it. If you found anything lying near the library steps or along E Franklin Street, I’d be grateful for any help.

Urgent
Richmond Main Library steps, E Franklin St. about 2 months ago