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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Essex are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Essex in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Essex.

Helpful resources for Essex

Recent reports in Essex

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Lost document holders in Essex

Today around 9:15 AM, I was leaving the Chelmsford Central Library on Duke Street when my document holders slipped from my bag and vanished into the bustle. They are black leather, a bit scuffed from years of use, with a few receipts poking out and a red elastic band around them. Inside are my birth certificates, my passport copy, and some travel tickets; losing them makes me feel exposed and anxious about ID security. If you found them anywhere near the library or along Duke Street, I hope the right person sees this post.

near Chelmsford Library, Duke Street 1 day ago
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Lost rabbits near Chelmsford station, Essex

I was walking home after work at around 7:15 pm yesterday when I realized my two rabbits were missing from their hutch outside our garden in Chelmsford. One is a small grey lop with white patches, the other a fluffy white rescue that sticks close to me. I last saw them near the Chelmsford station area, hopping along the pavement as people hurried by. My kids are upset, and I am worried sick about them getting cold or confused in the dark; please, if you have seen them, I would be forever grateful.

near Chelmsford station 16 days ago
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Lost hand tools near Chelmsford Cathedral

On Tuesday, about 3:20 PM, I was outside Market Place near Chelmsford Cathedral, sorting through a toolbox before a job. My hand tool roll—leather, worn; contents: screwdrivers, pliers, a chisel, and a small hammer—vanished. I walked down Bond Street, past the town hall, looped back along High Street, and then along the cathedral side streets, but I found nothing. Those tools were my late father’s and they hold real meaning for me. If you saw a rolled-up toolkit left behind or someone carrying a tool roll in the area, I’d appreciate any information.

outside Chelmsford Cathedral near Market Place 20 days ago
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Lost gym clothes near Chelmsford station

I lost my gym clothes around 6:45 pm on Monday after a session at the Chelmsford Leisure Centre in Essex, near the Chelmsford train station. I was rushing to leave and must have left them in the changing area; when I realized, the halls were quiet and the room smelled faintly of detergent. The set includes a grey zip-up hoodie and black leggings, both worn from daily workouts and with a small logo on the sleeve. I'm stressed because I depend on this gear for my training and feel lost without it. If someone spotted them in the corridors or left in the lost-and-found, I’d be grateful for any help.

near the Chelmsford train station about 2 months ago
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Lost xylophones in Essex, United Kingdom

I was wrapping up a youth music workshop near Colchester Library on High Street in Colchester, Essex, Essex, United Kingdom, around 7:10 p.m. last Thursday when my xylophones disappeared from the bench where I’d left them. They’re two wooden instruments with a honey-colored finish, each about the size of a soup can, and the mallets still have bright red grips. I use them for tomorrow’s session with the local kids, and the thought of starting without them makes me anxious. I’d be grateful if whoever picked them up could bring them back to the library desk; they’re essential for our class.

Outside Colchester Library, High Street about 2 months ago
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Holiday decorations lost in town centre

I was tidying up the Essex town centre's Christmas display outside the library on High Street around 5:45 p.m. on Sunday when a gust whipped through and I realized I had lost the box of decorations. The lights toppled and tangled on a railing, and a shiny foil star rolled toward the gutter by the shopfronts. Those ornaments—the baubles, tinsel, and a battered reindeer—mean a lot to me, and losing them felt like letting holiday magic slip away. I’m hoping whoever picked them up looked after them; these decorations carry years of family memories, and I’d be grateful to see them returned through the site.

outside the Essex Library on High Street 2 months ago