Blue iPhone 12 Pro Max with cracked screen
Description
I lost my blue iPhone 12 Pro Max yesterday around 3pm outside the Starbucks at Cielo Vista Mall on Montana Ave in El Paso. It’s in a black OtterBox Defender case with a red rim and a lime-green PopSocket on the back, plus a small dent on the bottom-left corner. The screen is cracked and the wallpaper shows a desert sunset with my dog, so I can spot it quickly if it pops up. This phone is my lifeline for work and family, and it has sentimental value since my grandmother gave me a similar model years ago. If anyone found it, please message me—I'd be incredibly grateful to get it back.
Approximate last-seen location
Pin shows an approximate area, not the exact spot — to protect privacy.
How to safely get your item back
A short checklist to protect you and the item during the handoff.
Verify the finder before meeting
- Ask them to describe a detail not shown in your listing, such as an engraving, scratch, or contents.
- Request a clear photo of the item from an angle you did not post.
- Do not pay any release, shipping, or storage fee.
- Do not share your full address until you have verified them.
Meet in a safe, public place
- Police stations, café entrances, transport hubs, and shop foyers all work.
- Meet during daylight hours where there is CCTV and foot traffic.
- Avoid private homes, car parks at night, or isolated locations.
Bring someone with you
- Tell a friend or family member where you are meeting and when.
- Share your live location with them during the handoff.
- For high-value items, consider contacting your local police station for advice first.
Keep communication on lostandfound.io
- Use the in-app message thread so there is a record if something goes wrong.
- Do not move to WhatsApp, SMS, or email until you have exchanged a verifying detail.
- Never share bank details, government ID numbers, or copies of your ID.