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Lost

Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Boston are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Boston in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Boston.

Helpful resources for Boston

Recent reports in Boston

lost J

Lost key fob and key at Downtown Crossing

Lost: key fob + key at downtown crossing

Boston about 7 hours ago
lost E

Lost terrariums near Copley Square, Boston

Morning today around 8:10 AM I realized I left two glass terrariums on a bench near Copley Square in Boston. One holds tiny air plants, the other has moss and a small figurine tucked inside. They were in a clear plastic box with mismatched lids, and I carried them to work as tiny living corners. I’m anxious about them because they’re part of a project I’m building, and I miss checking on them first thing in the morning.

Urgent
near the Boston Public Library, Copley Square 13 days ago
lost G

Lost: Work Cases in Boston

I was at 9:15 AM today by the Boston Public Library in Copley Square, and I think I left my Work Cases on the bench outside the library. It's a black leather case with a red strap, scuffed corners, and a zipper that sticks. Inside are important documents and a few personal notes that I rely on every day. If you found them, please let the site know—I’m hoping someone picked them up and will see this post.

Outside the Boston Public Library, Copley Square 14 days ago
lost P

Shopping bags left behind on Newbury Street

My name is Priya Singh. Tonight, around 8:30 PM, I left a couple of shopping bags on a bench outside the Boston Public Library at Copley Square after finishing a quick stop at a cafe. When I returned, they were gone. The bags contain several small gifts and a reusable tote; I’m especially worried about a late birthday present I had tucked inside. I’m hoping someone picked them up and left them somewhere safe—the moment I realized, my heart sank, and I felt a wave of embarrassment. If you’ve seen them, I’d be grateful for any help in getting them back.

outside the Boston Public Library, Copley Square 27 days ago
lost M

Lost Breeds in Boston, MA

I realized I'd left behind a folder labeled Breeds during a jog along the Charles River Esplanade, near the Boston Public Library, around 5:45 p.m. yesterday. The folder holds notes, clippings, and sketches about different dog breeds for a rescue project I'm leading with my sister. I know it sounds nerdy, but those papers are the backbone of our outreach plans, and losing them felt like misplacing a thread from my daily routine. If someone picked them up, I'd be grateful to have them back; they mean more to me than a stack of loose papers.

Reward
Near the Boston Public Library, Copley Square about 1 month ago
lost E

Pocket Watches lost near Boston Common

Hi, I’m Elizabeth Carter. I lost my pocket watches around 6:45 p.m. yesterday near the Boston Common, by the steam fountain and the exit to Tremont Street. They’re two small gold pocket watches, one with a blue dial and a tiny initial engraved on the back. I’m sick with worry because they’re family heirlooms. If you found them anywhere around the Public Garden or along Boylston Street, please know they mean everything to me.

Near Boston Public Garden, along Boylston St. about 1 month ago